by rowen@geotechsolutions.biz | Jul 2, 2019 | News
This post is the fourth in a series in which I address common mistakes of B2B ecommerce merchants. The first post addressed mistakes related to catalog management and pricing. The second described user management and customer service failures. The third post discussed...
by rowen@geotechsolutions.biz | May 23, 2019 | News
Live chat is arguably more important for B2B sites than for B2C. The B2B purchasing process is typically complex. Buyers frequently have questions. Increasingly, they expect a live-chat function for real-time conversations. In this article, I will review the basics of...
by rowen@geotechsolutions.biz | May 14, 2019 | News
This post is the third in a series in which I address common mistakes of B2B ecommerce merchants. For this installment, I’ll discuss mistakes related to shopping carts, checkout, and order management. The post Common B2B Mistakes, Part 3: Shopping Carts, Order...
by rowen@geotechsolutions.biz | May 2, 2019 | News
Amazon Business, the B2B marketplace, has more than 45,000 active sellers and more than 10 million products with bulk purchase options or business discounts. Many B2B merchants aren’t sure whether … The post Pros and Cons of Selling on Amazon Business appeared...
by rowen@geotechsolutions.biz | May 2, 2019 | News
Many B2B merchants have avoided ecommerce because they believe their customers will not do business in that manner. Merchants often have concerns about payments, as B2B customers pay in different … The post 5 Payment Options in B2B Ecommerce appeared first on...
